This privacy policy applies to personal information (such as name, email address, and phone number) collected online through our website, forms, or social media campaigns. By submitting your information through any of these channels, including when booking a service or participating in a promotion, you consent to this privacy policy.
HOW WE USE YOUR INFORMATION:
We may use the information collected from you in the following ways:
To provide you with a quote or schedule your cleaning serviceTo send appointment confirmations and service remindersTo send periodic promotional messages including discounts and offersTo conduct customer satisfaction surveys, promotions, or service updates
HOW TO UNSUBSCRIBE:
You may unsubscribe at any time if you no longer wish to receive marketing emails or promotional SMS messages from Care2Clean. For emails, click the "unsubscribe" link in the message. For SMS, text STOP to opt out.
DATA PROTECTION:
Your personal information is stored securely in our Customer Relationship Management (CRM) system and is not sold, shared, or transferred to any outside parties for marketing purposes. Only authorized personnel have access to this data for service-related use.
INFORMATION THAT WE COLLECT
We collect a variety of information from you when you visit our website, make purchases, interact with our AI-powered features, or engage with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as needed for our legitimate business interests. The information we collect may include:
PERSONAL DATA
This includes data that can identify you personally, such as your name, address, email, telephone number, or demographic information like age and gender. You voluntarily provide this data by interacting with our site, submitting forms, or purchasing our services.
DERIVATIVE DATA
Information our servers collect automatically, such as your IP address, browser type, access dates and times, and viewed pages. If using our mobile app, device data and location may also be collected.
VOICE AND CONVERSATION DATA
We may collect voice recordings, transcripts, and related context when you use our AI voice/text agents. This data helps improve services and personalize experiences. You may opt out at any time by contacting us.
HOW WE USE YOUR INFORMATION
We use your information to:
Deliver products or servicesProvide customer support and AI-powered assistanceProcess payments or refundsSend newsletters and marketing updatesOffer personalized experiencesImprove our website and servicesDetect and prevent fraudTrain and refine our AI systemsComply with legal obligations
We process your data based on legitimate business interests, contractual obligations, and your consent.
WHEN DO WE COLLECT INFORMATION?
We collect data when you:
Visit our site, Make purchases, Subscribe to newsletters, Fill out forms and Interact with our support team. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
HOW DO WE PROTECT VISITOR INFORMATION?
We implement security measures such as: SSL encryption for sensitive dataSecure networks with restricted accessData anonymization and regular deletionAccess control for AI-generated dataRegular audits of AI systems
DATA SHARING COMMITMENT WE DO NOT SELL YOUR DATA
We do not sell or trade your personally identifiable information. Your data is only shared as needed to provide services or comply with legal requirements.
COOKIES
We use cookies to:
Remember user preferencesTrack site interactionsProvide analytics and targeted advertising
You can modify cookie settings through your browser. Disabling cookies may limit some features.
THIRD PARTY INTEGRATIONS
GOOGLE
We use
Google AnalyticsRemarketing with Google AdWordsDisplay Network Reporting
You can opt out via the
Google Analytics Opt-Out Browser Add-on
and learn more at
Google Privacy Policy
FACEBOOK
We use:
Facebook AdvertisingFacebook PixelDemographics & Retargeting
You may opt out via
Facebook Ads Settings
or visit
Facebook’s Privacy Policy
SMS/TEXT MESSAGE PRIVACY
If you opt into our SMS services:
We do not share opt-in data with third parties (other than providers who deliver the messages).Data is only used for specified purposes like reminders, promotions, and receipts.You can opt out at any time by texting “STOP.”
YOUR RIGHTS
You have the right to:
Update Account Information
Contact us to update or delete your personal data.
Access or Confirm Personal Data
Request a copy of your personal data and how we use it.
Change Consent or Opt-Out
Withdraw your consent at any time. This may limit or end your use of our services.
Request Data Transfer
You can ask us to transfer your data to another controller.
Delete All Data
Request deletion of your data unless legally required to retain it.
EMAILS AND COMMUNICATIONS
You can unsubscribe from emails by:
Clicking “unsubscribe” in our emailsContacting [email protected]
MARKETING COMMUNICATIONS
We do not share your personal data for third-party marketing without your consent. Contact us to opt out.
DATA PROCESSING RESTRICTION
You may request restricted data processing or complete opt-out. This may limit your ability to use our services.
COMPLAINTS
To file a complaint, contact us at
or reach out to your local data protection authority.
Questions or Concerns:
You may contact us with questions or privacy concerns at:
📞 (817) 542-0347
📍 Care2Clean, USA
Copyrights 202X | Your Brand™ | Terms & Conditions | Privacy Policy